In the IT Industry brilliant technicians are often promoted to management positions without sufficient training and skills to manage and communicate with their teams. This coaching approach has been written to guide managers with what to say and how to say it. The scripts have been hand tailored for I.T. managers using insider industry expertise and years of coaching experience. They will challenge you to stop telling and start asking questions to allow your staff to use their creativity and problem solving skills. If you apply this style of CoachTalk™ with your team, your everyday performers will become emerging leaders.